Refund and Cancellation

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At UX Display Institute USA, we strive to provide high-quality education and excellent service. Please review our refund and cancellation policy to understand how we handle cancellations and refunds for our courses and programs.

1. Cancellation Policy

a. Course Enrollment

• You can cancel your course enrollment within 7 days of purchase for a full refund, as long as you haven’t accessed the course materials or attended any sessions.
• If you have accessed the course materials, attended a session, or the cancellation request is made after 7 days, no refund will be provided.

b. Workshops and Events

• Cancellations made at least 48 hours before the start of the event are eligible for a full refund.
• No refunds will be provided for cancellations made within 48 hours of the event.

2. Refund Policy

a. Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

• The course, event, or program is canceled by UX Display Institute USA.
• You experience technical difficulties that prevent access to the course, and the issue cannot be resolved by us.

b. Non-Refundable Payments

• Registration fees and administrative charges are non-refundable.
• Personalized coaching or custom services are not eligible for refunds.

3. Refund Process

• To request a refund, contact us at [Insert Email Address] with your payment receipt and the reason for your request.
• Approved refunds will be processed within 7-10 business days to your original payment method.

4. Transfer Policy

• If you are unable to complete a course, you may transfer your enrollment to another course of equal or lesser value within 30 days of purchase.
• Transfers are subject to availability and approval.

5. Exceptions

• Refunds are not available for discounted or promotional courses.
• Refunds will not be issued for failure to complete a course due to personal circumstances unless there are exceptional cases.

6. Contact Information

For refund and cancellation requests or questions, please contact us at:

• Email: [Insert Email Address]
• Phone: [Insert Phone Number]
• Address: [Insert Physical Address]

We are committed to ensuring your satisfaction and success at UX Display Institute USA. If you have any concerns, please don’t hesitate to reach out to us.

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